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Can't place order – getting fatal error message 2020-06-26T13:48:48+00:00

Home Forums Help & Support Can't place order – getting fatal error message

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    • DYoung
      Guest
      Post count: 280

      I’m trying to place an order but every time I try to check out, I get this message:

      Fatal error: Uncaught exception ‘Exception’ with message ‘Error: Could not load model affiliate/affiliate!’ in /www/wwwroot/segbeauty.com/vqmod/vqcache/vq2-system_storage_segb_modification_system_engine_loader.php:100 Stack trace: #0 /www/wwwroot/segbeauty.com/catalog/controller/extension/payment/pp_express.php(1012): Loader->model(‘affiliate/affil…’) #1 [internal function]: ControllerExtensionPaymentPPExpress->expressComplete() #2 /www/wwwroot/segbeauty.com/vqmod/vqcache/vq2-system_storage_segb_modification_system_engine_action.php(79): call_user_func_array(Array, Array) #3 /www/wwwroot/segbeauty.com/catalog/controller/startup/router.php(25): Action->execute(Object(Registry)) #4 [internal function]: ControllerStartupRouter->index() #5 /www/wwwroot/segbeauty.com/vqmod/vqcache/vq2-system_storage_segb_modification_system_engine_action.php(79): call_user_func_array(Array, Array) #6 /www/wwwroot/segbeauty.com/vqmod/vqcache/vq2-system_engine_router.php(59): Action->execute(Object(Registry)) #7 /www/wwwroot/segbeauty.com/vqmo in /www/wwwroot/segbeauty.com/vqmod/vqcache/vq2-system_storage_segb_modification_system_engine_loader.php on line 100

      Please help. Thank you.

    • Segbeauty
      Keymaster
      Post count: 86

      Hello DYoung,
      Sorry for inconvenience caused on you. Our team are resloving this issue.
      Please try it later. For any more questions ,please let us know.
      Best regards,
      Segbeauty

    • DYoung
      Guest
      Post count: 280

      I just tried to order again and am getting the same fatal error message

    • Segbeauty
      Keymaster
      Post count: 86

      Hello DYoung,
      We have tried several time. It should be no problem now.
      If it still no wor, may I know which step did you get stuck with? A screenshot would be more helpful.
      Best regards,
      Segbeauty.

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