Home › Forums › Help & Support › Order confirmation???
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FraukeGuestDecember 15, 2019 at 2:11 pmPost count: 326
Hi,
I still haven’t received an order confirmation for the order I placed last Monday and my contact request via the contact form on the website hasn’t been answered either… when will my order be shipped or am I being scammed?
The money has been deducted from my account but no information on the order so I am getting a little frustrated by now.Regards
Frauke -
HayaGuestJanuary 20, 2021 at 4:47 pmPost count: 326
Hello,
I am having the same problem. I put in an order for a diffuser on the 15th of January 2021 and I have yet to receive any kind of order confirmation. I have sent a DM on Instagram, and 2 separate emails. All of which have been ignored. Conveniently enough, I have received the email from PayPal confirming the payment of the order. May I please get an explanation?
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