Hello,

I placed an order on October 6, 2026, and paid via PayPal.

It has been 16 days, and I still haven’t received my order, shipping confirmation, or tracking number.

My order status is marked as “Complete”, although nothing has been delivered.

I’ve already sent several emails but haven’t received any response.

Could someone from Segbeauty please explain how I can check my order status and obtain a tracking number?

I can provide my order number privately if needed.

Thank you.